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Genexo Sp. z o.o.

Company data

NIP: 525 224 41 12

REGON: 015 177 592

CONTACT US

The Genexo hotline is open from Monday to Friday from 9:00-15:00

  • 801 808 818   - Hotline (total cost of connection at the price of 1 impulse according to the operator's tariff)
  • +48 516 203 516  - Genexo glucometers and other products (the cost of the call is borne by the callers according to the operator's tariff)
  • +48 516 203 504  - iXellence blood pressure monitors, inhalers, thermometers  (the cost of the call is borne by the callers according to the operator's tariff)

Information for Omron Patients

Statement

Dear Sirs,

Please be advised that due to the implementation of the strategy enabling Genexo Sp. z o.o. focus on our own portfolio of specialist products, as of October 31, 2019, we end our cooperation with Omron Healthcare as an authorized distributor of the Omron brand.

As of November 1, 2019, Procefar Sp. z o.o., taking over responsibility for commercial policy, promotion, marketing and distribution of products.

Omron Healthcare will be responsible for servicing the Omron brand as of November 1, 2019.

Information in this regard is available at www.omron-healthcare.pl or by calling 667 255 680

Information for Merchants of Genexo Omron

GDPR CONTACT FORM

By completing one of the following forms, you consent to the processing of personal data by Genexo Sp. z o.o. for the purpose of contacting you and/or answering your inquiry. Please read the information provided below and in the forms.

Please be informed that pursuant to Article 13 of the General Data Protection Regulation dated 27 April 2016 (EU Official Journal L 119 dated 4 May 2016):

  • the controller of your personal data is Genexo Sp. z o.o., 01-510 Warszawa;
  • for personal data protection issues you may contact us via a form at www.genexo.pl;
  • your personal data will be processed to contact you based on your informed consent granted through sending us a message;
  • only employees authorized to access personal data pursuant to the provision of law and entities engaged in the contact: NETLAB Paweł Majewski, which operates Genexo IT, will receive your personal data;
  • your personal data will be stored for the period necessary to respond to the message sent by you via the contact form;
  • you have the right to request the controller to grant you access to your personal data, the right to have it rectified or erased or restrict its processing;
  • you have the right to lodge a complaint with a supervisory authority;
  • providing personal data is voluntary; however, in the case of a failure to do so we may not be able to contact you.

You can find the full text concerning the privacy policy/GDPR here.

iXellence Complaint Form

In order to report a quality defect of an iXellence medical device, please complete the complaint form.

The personal data controller of the data included in the form is Genexo Sp. z o.o., ul. Gen. Zajączka 26, 01-510 Warszawa. Your personal data is processed pursuant to Article 6(1)(c) and Article 9(2)(i) of the General Data Protection Regulation (GDPR, EU 2016/679 dated 27 April 2016). The personal data provided is processed only to meet the pharmacovigilance obligations under Regulation (EU) No. 520/2012 dated 19 June 2012. Providing data of the person making the report is necessary to accept the report. Only employees authorized to process personal data pursuant to the provisions of law and SciencePharma will receive your personal data. You have the right to access your data and correct it. Your personal data will be stored as long as the drug is authorized and for ten years after the marketing authorization has expired. You have the right to submit a complaint to the President of the Personal Data Protection Office if you determine that the processing of your personal data infringes on the GDPR provisions.

REPORT AN ADVERSE EFFECT

1. Data of the patient who experience an adverse effect.
2. Adverse effect description.
3. Name of the drug suspected to cause the adverse effect.
4. Details of the person reporting.
The personal data controller of the data included in the form is Genexo Sp. z o.o., ul. Gen. Zajączka 26, 01-510 Warszawa. Your personal data is processed pursuant to Article 6(1)(c) and Article 9(2)(i) of the General Data Protection Regulation (GDPR, EU 2016/679 dated 27 April 2016). The personal data provided is processed only to meet the pharmacovigilance obligations under Regulation (EU) No. 520/2012 dated 19 June 2012. Providing data of the person making the report is necessary to accept the report. Only employees authorized to process personal data pursuant to the provisions of law and SciencePharma will receive your personal data. You have the right to access your data and correct it. Your personal data will be stored as long as the drug is authorized and for ten years after the marketing authorization has expired. You have the right to submit a complaint to the President of the Personal Data Protection Office if you determine that the processing of your personal data infringes on the GDPR provisions.

Report an adverse effect now by calling at +48 604 446 658

REPORT A MEDICAL INCIDENT

Information about the reporting person

The personal data controller of the data included in the form is Genexo Sp. z o.o., ul. Gen. Zajączka 26, 01-510 Warszawa. Your personal data is processed pursuant to Article 6(1)(c) and Article 9(2)(i) of the General Data Protection Regulation (GDPR, EU 2016/679 dated 27 April 2016). The personal data provided is processed only to meet the pharmacovigilance obligations under Regulation (EU) No. 520/2012 dated 19 June 2012. Providing data of the person making the report is necessary to accept the report. Personal data will be transferred only to NETLAB - Paweł Majewski, which operates Genexo IT. You have the right to access your data and correct it. Your personal data will be stored as long as the drug/medical device is authorized and for ten years after the marketing authorization has expired. You have the right to submit a complaint to the President of the Personal Data Protection Office if you determine that the processing of your personal data infringes on the GDPR provisions.

INFORMATION FOR JOB CANDIDATES

As the personal data controller, Genexo Sp. z o.o. with its registered office in Warsaw, ul. Gen. Zajączka 26, hereby informs you that the candidate’s data is processed in order to conduct the recruitment process pursuant to the provisions of the Labor Code and the voluntary granted consent if the candidate provides more information than required by law. Each candidate applying for a job has the right to access their data, have it erased (unless the provisions of law stipulate otherwise) or corrected, to data portability as well as to object to further data processing. In the case of data outside the scope set forth in the Labor Code, processed pursuant to a voluntary consent, the candidate has the right to withdraw their consent, with no effect on the processing performed before the withdrawal. The candidate has the right to file a complaint to the President of the Personal Data Protection Office, should the data controller infringe on the requirements set forth in the personal data protection laws. Your data is processed until the end of recruitment process. The data may be shared with external recruitment companies, including Pracuj.pl (Grupa Pracuj Sp. z o.o., ul. Prosta 68, 00-838 Warszawa), and with the company responsible for IT issues – NETLAB Paweł Majewski.

INFORMATION REGARDING CURRENT CORRESPONDENCE

As the personal data controller, Genexo Sp. z o.o. with its registered office in Warsaw, ul. Gen. Zajączka 26, hereby informs you that data is processed for the purpose of mail merge. The basis for processing your personal data is the controller’s obligation.

Each person has the right to access their data, have it erased (unless the provisions of law stipulate otherwise) or corrected, to data portability as well as to object to further data processing. In the case of data processed pursuant to a voluntary consent, the person has the right to withdraw their consent with no effect on the processing performed before the withdrawal. Each person has also the right to file a complaint to the President of the Personal Data Protection Office, should the data controller infringe on the requirements set forth in the personal data protection laws. The data is processed for the period of company’s existence. The data will be disclosed to Poczta Polska or courier companies.

INFORMATION REGARDING MARKETING BASE

Pursuant to Article 13 sections 1 and 2 of the Regulation (EU) 2016/679 of the European Parliament and of the Council
of 27 April 2016 on the protection of natural persons with regard to the processing of personal data
and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (EU Official Journal L of 2016, no. 119, page 1), hereinafter referred to as the GDPR, Genexo Sp. z o.o. with its registered office in Warsaw, ul. Gen. Zajączka 26, hereby informs as the data controller
that contact data (e-mail address, telephone number) are collected for marketing purposes pursuant to a voluntary consent.

Each person has the right to access their data, have it erased or corrected, to data portability as well as to object to further data processing and the right to withdraw their consent. Moreover, each person has the right to file a complaint to the President of the Personal Data Protection Office, should the data controller infringe on the requirements set forth in the personal data protection laws.

The data will be stored until the consent is withdrawn, and next erased.

The data will be disclosed to CAMP7 Sp. z o.o., with its registered office in Gdańsk, al. Grunwaldzka 411, 80-309 Gdańsk, which collects data on behalf of Genexo.

In matters related to personal data protection please contact us at the e-mail address: rodo@genexo.pl.

HOTLINE

As the personal data controller, Genexo Sp. z o.o. with its registered office in Warsaw, ul. Gen. Zajączka 26, hereby informs you that personal data is processed for the purpose of:

  • enabling contact with Genexo;
  • concluding an agreement with Genexo;
  • providing Genexo’s offer (after granting a separate consent to such action);
  • confirming the acceptance of a complaint and responding to it to the indicated e-mail address or by mail;
  • answering questions during contact;
  • improving the hotline quality of service.

The basis for processing your personal data is your consent granted through calling the hotline.

We process the following personal data:

  1. name and surname;
  2. telephone number from which the call was made;
  3. e-mail address (for contact or marketing purposes, after granting a separate consent);
  4. address to which mail is to be delivered;
  5. recorded calls;
  6. other data provided by you during the call.

Each person has the right to access their data, have it erased (unless the provisions of law stipulate otherwise) or corrected, to data portability as well as to object to further data processing. In the case of data processed pursuant to a voluntary consent, the person has the right to withdraw their consent with no effect on the processing performed before the withdrawal. Each person has also the right to file a complaint to the President of the Personal Data Protection Office, should the data controller infringe on the requirements set forth in the personal data protection laws.

The data is processed until the consent to process it is revoked. This does not apply to situations in which the consent for processing personal data was granted during the call. In such a situation, the call will be archived to confirm the consent to processing.

The data will be disclosed to the following entities:

  • Call Center Online with its registered seat in Wrocław 50-950, ul. Wita Stwosza 16, for the purpose of operating the computer system;
  • NETLAB Paweł Majewski, as the supplier of IT services for Genexo;
  • courier companies and Poczta Polska, for the purpose of delivering mail;
  • ZTM MEDSERVICE, for the purpose of providing maintenance of medical devices;
  • pl, as the supplier of cloud services (i.e. servers).