Contact - Genexo Pharmaceuticals Sp. z o.o.

Omron- information for the patient

The Customer Service Hotline is open from Monday to Friday from 9:00 a.m. to 3:00 p.m.

801 808 818 - for landline telephones. Total cost of the call at the price of 1 impulse based on the operator's tariff

+48 516 203 516 for Genexo products (the cost of the call is borne by the caller according to the operator's tariff)

AUTHORIZED OMRON SERVICE

Serwis Aparatury Medycznej MEDSERVICE

Bolesława Chrobrego 14 st.
85-047 Bydgoszcz
Tel. 52 373 42 73, mobile: 669 959 418
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

PULSMED Zakład Naprawy Sprzętu Medycznego

Pogodna 22 st.
15-354 Białystok
Tel. 85 742 11 12; mobile: 509 490 822

In the case of a warranty claim, please complete the application form. We will contact you in order to verify the application and determine the date of the delivery pick up. The warranty operates in a door-to-door system. The parcels are collected between 9 a.m. and 5 p.m. by a courier company.

Before applying, please read the warranty terms and conditions contained in the Warranty Card attached to the Product.

Write to us

Nieprawidłowe dane

According to art. 13 of the General Regulation on the Protection of Personal Data of 27 April 2016 (Journal of Laws UE L 119 of 04/05/2016), I inform that:
1) Genexo Sp. z o o., ul Gen. Zajaczka 26, 01-510 Warsaw is the administrator of personal data included in the form.
2) Contact regarding the Regulation of Personal Data Protection - via the form at www.genexo.pl.
3) Your personal data will be processed in order to establish contact on the basis of Article 6 par. 1 point. f of the General Data Protection Regulation(the GDPR, UE 2016/679 dated 27 April 2016) as an excused administrator's interest.
4) Recipients of your personal data will be only entities authorized to obtain personal data on the basis of legal regulations and entities involved in the contact.
5) Your personal data will be stored for the period necessary to provide feedback to the message sent via the contact form.
6) You have the right to request from the administrator access to personal data, the right to rectify them or limit processing.
7) You have the right to lodge a complaint with the supervisory authority.
8) Providing personal data is voluntary, however, failure to provide data may result in the inability to contact.

* Pursuant to Article 48 of the Act of May 30, 2014 on consumer rights, I agree to use telecommunications terminal equipment (telephone number and email address) for the purpose of direct contact by Genexo Sp. z o.o. 01-510 Warsaw, ul. Gen. Zajączka 26.

Nieprawidłowe dane

Contact form RODO

Nieprawidłowe dane

According to art. 13 of the General Regulation on the Protection of Personal Data of 27 April 2016 (Journal of Laws UE L 119 of 04/05/2016), I inform that:
1) Genexo Sp. z o o., ul Gen. Zajaczka 26, 01-510 Warsaw is the administrator of personal data included in the form.
2) Contact regarding the Regulation of Personal Data Protection - via the form at www.genexo.pl.
3) Your personal data will be processed in order to establish contact on the basis of Article 6 par. 1 point. f of the General Data Protection Regulation(the GDPR, UE 2016/679 dated 27 April 2016) as an excused administrator's interest.
4) Recipients of your personal data will be only entities authorized to obtain personal data on the basis of legal regulations and entities involved in the contact.
5) Your personal data will be stored for the period necessary to provide feedback to the message sent via the contact form.
6) You have the right to request from the administrator access to personal data, the right to rectify them or limit processing.
7) You have the right to lodge a complaint with the supervisory authority.
8) Providing personal data is voluntary, however, failure to provide data may result in the inability to contact.

* Pursuant to Article 48 of the Act of May 30, 2014 on consumer rights, I agree to use telecommunications terminal equipment (telephone number and email address) for the purpose of direct contact by Genexo Sp. z o.o. 01-510 Warsaw, ul. Gen. Zajączka 26.

Nieprawidłowe dane

Report the adverse reaction 24h phone (Report the adverse reaction +48 604 446 658)

Report the medical incident

Information about the notifier

Name

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Name*

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Surname*

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E-mail*

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Address*

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Telephone contact*

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Product details**

Trade or technical-medical name*

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Catalogue indication

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Manufacturer's number or serial number of the medical device / medical product*

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Manufacturer's intended use / indication

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Equipment / accessories**

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Number of notified body**

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Product class**

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Information about the medical incident

Place*

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Date*

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Information on associated products and equipment related to the medical incident (if known)

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Identified effects of the medical incident both on patients or users*

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Place where the medical device/medical product is currently located*

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The person to be contacted designated by the notifier of the incident**

Nieprawidłowe dane

Genexo Sp. z o o., ul Gen. Zajaczka 26, 01-510 Warsaw is the administrator of personal data included in the form. Your personal information is proceed based on art. 6 par. 1 point c) and art. 9 par. 2 point i) of the General Data Protection Regulation(the GDPR, UE 2016/679 dated 27 April 2016). The provided personal data are processed solely for the purpose of carrying out obligations to monitor the safety of use of medical devices in accordance from Council Directive (MDD) 93/42/EEC, Directive 98/79/EC and MEDDEV 2 12-1 rev.8. The recipients of your personal data will be only entities authorized to obtain personal data on the basis of the law. You have the right to access your data and the right to correct them. Your personal data will be kept for the entire duration of the marketing authorization and for a period of 10 years from the expiry of the admission. You have the right to lodge a complaint to the President of the Office for Personal Data Protection, if you decide that the processing of your personal data violates the provisions of the GDPR.

Nieprawidłowe dane

* required fields
** one of four fields required

Contact with us

Registered office

AUTHORIZED OMRON SERVICE

Write to us

Contact form RODO

Report the adverse reaction

Information about the notifier

Information about the patient**

Information on a medicine suspected of causing an adverse reaction

Description of the adverse reaction

Report the medical incident

Information about the notifier

Product details**

Information about the medical incident

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GENEXO SP. Z O. O.

Contact with us

Registered office

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GENEXO SP. Z O. O.

Contact form

OMRON Application Form